Public relations agencies and teams, says Paula Bernier, must 1) address artificial intelligence and machine learning; 2) influencer marketing; and 3) focus on millennials. Sarab Kochhar, director of applied research for the College of Journalism and Communications at the University of Florida, writes that, “Researchers and practitioners in the field of public relations should explore how AI and ML are helping organizations automate campaigns and create new and stronger connections with customers leading to hyper- personalized experiences,” in the report “Top Three Trends That Will Drive Public Relations Research in 2017.”

As Kochhar mentions, influencer marketing is another trend impacting businesses, consumers, marketing, and public relations. Influencer marketing is important because influential individuals can help or harm a company’s brand, can greatly increase brand awareness, and can even drive conversions.

“Wharton Marketing Professor David Bell says that brands looking to create a presence in the digital space quickly realize that the way to get to their audience is through...

 Whether effective marketing has outright eluded your company or if you have an effective marketing strategy but you know it could be better, there is probably something very powerful you are missing — “Influencer Communications.” Also known as “Influencer Engagement,” this powerful marketing approach combines next-generation and traditional marketing methods and funnels them to and through purchasing influencers of various types. While you might not be leveraging influencers of any type right now, there is one that is walking your hallways, working at your desks, and sitting across from you in meetings. It’s your own employees.

Indeed, as traditional marketing chiefly relies on a sales and marketing team, Influencer Communications can harness the social power of the many other people and departments within your organization that have the ability to positively influence customers and help usher in new business. Due to their relationships and social media connections to potential customers, your executives, business development team, and anyone else in the company that helps drive day-to-day operations are directly or indirectly connected to your target audience. As such, the goal for Influencer Communications is to get everyone in your company involved in outreaching to your target audience. (read more)

According to 2016 research done by Pew Research Center, 62 percent of adults get their news on social media. Not only are social media sites Facebook, Twiiter, and Reddit being turned to for B2B news, the research also shows that users of sites like LinkedIn more actively seek out news as opposed to simply happening upon it; 51% of LinkedIn’s reported 450 million users actively seek out news on the platform. As news consumption is moving to social media, reported ClickZ, homepages become less important for readers, and that, “it’s OK to accept that the traffic is directed differently nowadays.” Coupled with findings from DMR showing the increase in LinkedIn member page views from 37 billion in Q4 2015 to 45 billion in Q1 2016, the writing is on the wall.

At the same time, there’s been a shift in how consumers feel about marketing messages from strangers versus those from trusted sources, or influencers. Collective Bias, a company specializing in influencing campaigns for brands and retailers, performed a recent study that underscored the value of influencer-based content. Results showed that consumers view content from influencers seven times longer than a digital display ad (two minutes, eight seconds versus 19.2 seconds). In short, consumers trust content from sources they trust. Thankfully, your organization is probably full of trusted influencers ready to be leveraged.

This might all feel overwhelming to a busy marketer, and yet all of these changes must be taken into consideration if you want your content to not just be consumed, but to also resonate. Luckily, this can be accomplished with the following 4 steps (continue reading)

Mostafa Razzak, JMRConnect's Principal talks with Jennifer Schiff about business strategies for social media engagement.

“Keep your finger on the pulse of industry-specific conversations and engage with thoughtful questions and helpful answers,” says Mostafa Razzak, principal, JMRConnect, a public relations & influencer communications company. “Do not patronize or waste people’s time by stating the obvious or making comments that show you haven’t paid attention to what they’ve written or the message they’re trying to convey.” CLICK HERE to read the full article and insights from other industry experts.

Recently on Shaping Influence, Tracey Schelmetic notes how when social media was a few years old, and expanded beyond family vacation photos and cat videos, marketers started to become aware of something interesting: unlike any channel in the past, it could be used to spread subtle messages virally, particularly through the people who wielded a lot of influence in social media. Smart companies began creating messages that were mostly likely to be shared virally, particularly by people who had a lot of friends and followers. They began calling it “influence marketing."

Since the earliest days of social media, customers have begun to use these platforms for more than memes and selfies. They’ve begun following the companies they like, sharing worthwhile information, and even using the channels to communicate with companies for customer support or feedback.

“The degree of influence varies from person to person and platform to platform,” wrote Maggie Marton for BlogPaws recently. “But the core concept is the same: You are known to your readers. They like you. Most importantly, they trust you. So, when you suggest a product or ask for a click or a share, they’re more included to do it than if it came from, say, a big retailer.”

In the same way that people trust the opinions of friends and family more when it comes to recommendations on purchasing decisions...KEEP READING

 Influencer Communications, also known as “Influencer Engagement,” is a powerful marketing approach that combines next-generation and traditional marketing methods and funnels them to and through purchasing influencers of various types. While you might not be leveraging influencers of any type right now, there is one that is walking your hallways, working at your desks, and sitting across from you in meetings. It’s your own employees. Due to their relationships and social media connections to current and potential customers, your executives, business development team, and anyone else in the company that helps drive day-to-day operations are directly or indirectly connected to your target audience. As such, the goal for Influencer Communications is to get everyone in your company involved in outreaching to your target audience.

A prerequisite of Influencer Communications is having content your influencers can leverage. Content can vary depending on your industry and target customer; however it is common to develop assets such as case studies, white papers, blogs, videos, and photos. In most cases, it’s considered best practice to develop assets that fall into all of these categories. As we will discuss, having many assets will improve your influencers’ abilities to succeed. Click here to continue reading