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[caption id="attachment_3150" align="alignleft" width="150"] Employee Advocacy with CEI: JMRConnect's award-winning platform[/caption]
Converting brand excitement into sales: building your business through employee advocacyWho speaks for you in the marketplace? If it’s your ad agency, you’re at least getting the word out. But you can go much further by getting the people who work for you to carry that same message, only in a less scripted way your current and potential customers will instantly find more authentic.
Imagine for a minute that your sales team had the ability to exponentially amplify visibility for case studies, whitepapers, blogs and other strategic content with prospects and partners through a simple click of their mouse?
That is the power of employee advocacy programs that make it easy and rewarding for people to share brand-approved messaging and content on social media, which, per an Inc. article, results in a 5x increase in web traffic and 25% more leads. That might sound like a point of debate, until you consider this: Only 15 percent of people trust recommendations from brands, while a whopping 84 percent trust recommendations from people they know, and employee advocacy programs that make it easy and rewarding for people to share brand-approved messaging and content on social media,
[caption id="attachment_3024" align="alignleft" width="150"] Employee Social Advocacy: Connect. Engage. Influence.[/caption]
Foot Locker recently announced a new development to its collaborative relationship with Nike – creating an optimized in-store customer experience through the addition of two popular pop-up shop apps. The Sneakeasy NYC and House of Hoops apps offer fans early access to Nike and Jordan gear through social media interaction, online reservations, and VIP/PLUS membership. This joint effort to enhance the consumer experience is predicated on employee advocacy and brand awareness.
Employee advocacy has become one of the most applied concepts in the modern business world, as demonstrated by the most recent expansion to the Foot Locker and Nike partnership. It is vital that the correct staff be enlisted, as they must demonstrate both enthusiasm towards the products they are selling and pride for the brand they are representing. Nike and Foot Locker have labeled their workers for this project “Nike Pro Athletes” and “Nike Pro Leads” – emphasizing the priority placed on employee advocacy and brand awareness.
The employee advocacy initiative suggests businesses recognize their personnel as brand ambassadors, since they are the ones working closely with the products and services they develop and sell. It is exceedingly imperative for an employee to feel connected to the brand they represent, as they will be much more inclined to promote that brand; due to the fact that it symbolizes an extension of their own personal identity.
Employees have certainly become dynamic marketing tools, utilized to promote brand identity and better connect consumers with the businesses they are patronizing. The concept applies to all businesses, regardless of product or customer base; employees are becoming major parts of marketing initiatives, largely because they are a previously unheard voice that comes with an inherent level of trust.
More than 2/3 of our population gets their news and information on social media; amplifying visibility on these channels is a must.
Employee advocacy works because people are more likely to take action when a recommendation comes from a trusted source. According to Social Media Today, content shared by employees receives 8X more engagement than content shared by brand channels. Unlike advertising and paid influencer marketing, employee advocacy is an organic, natural extension of 1-on-1 digital communications.
Key messages, delivered by a friend, colleague, or connection, are naturally more trustworthy than a company post – sponsored or not. Simply put, personal recommendations have a shaping influence that cannot be matched by paid-for, subjective advertisements.
CEI, which stands for connect-engage-influence, is a customizable platform that allows communications and marketing teams maximize the value of the content they create and raise its organic visibility across social forums, including LinkedIn, Facebook, YouTube, Twitter, and Instagram – with a single click.
Customers referred by advocates have a 37% higher retention rate. Interested in learning more? Send us an email at [email protected] with Employee Advocacy in the subject line to tap into your most under utilized branding resource, and to give your brand a shaping influence!
Awarded the 2017 SABRE award for "Best Marketing Technology," JMRConnect CEI proves that employee advocacy on social media has a profound effect on brand integrity.
Why was JMRConnect honored over several of the largest global agencies? Because we understand that earned media is inherently more credible than other forms of marketing, by virtue of being content created by an independent 3rd-party. But in today's world where more than 50% of our population gets their news and information on social media, amplifying visibility on these channels is a must. Unlike paid influencer marketing, which can produce handsome dividends, employee advocacy is a more natural extension of corporate communications and PR, as it organically raises visibility.
CEI, which stands for connect-engage-influence, is a customizable platform that helps communications and marketing teams maximize the value of the content they create and raise its organic visibility across social forums, including LinkedIn, Facebook,YouTube, Twitter, and Instagram - with a single click. Key messages, delivered by a friend, colleague, or connection, are naturally more trustworthy than a company post - sponsored or not. Simply put, personal recommendations have a shaping influence that cannot be matched by paid-for, subjective advertisements. Our Sabre award win was based on the data and results from a case study with Yorktel, a longtime client.
“People tend to listen more when a message comes from their peers, whereas messages posted to a corporate entity can be tuned out as self-promoting and sales-oriented. YorktelShare not only helps us exponentially increase the visibility of our posts, it also ensures that important news and information is kept consistent when our employees share company news on social media platforms,” said Samantha Osowski, vice president of marketing, Yorktel.
One click from a user sends approved messages across integrated popular social channels from its proprietary platform, so users don’t have to recreate the wheel.
Defining a concrete interest group within the CEI platform helps employee advocates invite followers into the program through personalized invitations and links, instantly making them part of a community of like-minded, targeted participants that then also become deputy brand advocates, so to speak. With each share, click and like, the content becomes more relevance and with a shaping influence among constituencies worldwide. Because posts shared through JMRConnect CEI appear as first-person recommendations, not promoted content.
"The form helps brands build credibility and expand reach,” she added. “One click takes content viral, extending earned media value while promoting approved brand messages on multiple channels.”
The platform fills a gap in corporate communications' capabilities between content creation and sales & marketing. In addition to increasing visibility for earned media, CEI empowers social selling by providing sales leaders and teams tools to find and share branded content easily to influence buying decisions for existing prospects and new leads. Deep analytics capabilities increase ROI by allowing leadership to measure engagement and run cost-benefit analyses. PR and corporate communications professionals are too often fighting an uphill battle when it comes to convincing employees to share company content, and in many cases, just making them aware of media coverage, case studies, whitepapers and other content is shockingly difficult. CEI solves these problems by not only pushing this information to them, but by also empowering them to share on multiple social media platforms with a single click. They no longer have to take time away from their jobs to search for this information and create individual posts. Each post is developed for them and tailored for the respective platforms.
Amplifying organic visibility and quantifying the value of each campaign has never been easier.
[caption id="attachment_2781" align="alignleft" width="150"] Employee Advocacy and Social Selling on LinkedIn[/caption]
LinkedIn is now connected to Microsoft business software. The B2B social media platform now boasts more than 500 million registered users, Microsoft said Monday, up from 467 million in October, when LinkedIn released its last quarterly earnings report as a publicly traded company. Microsoft’s $26 billion acquisition of the Mountain View company, announced in June,
The SF Gate reported that Microsoft is adding links between its business-focused software and LinkedIn, the biggest move yet to make use of the company’s largest-ever acquisition. LinkedIn now boasts more than 500 million registered users, Microsoft said Monday, up from 467 million in October, when LinkedIn released its last quarterly earnings report as a publicly traded company.
[caption id="attachment_2917" align="alignleft" width="150"] Winner: BEST MARKETING TECHNOLOGY[/caption]
Public Relations has many industry honors, among which one of the most prestigious is The Holmes Report SABRE Awards. On February 16th in Chicago, as part of its In2 SABRE Awards Summit, The Holmes Report named JMRConnect CEI the 2017 North America In2 SABRE Awards winner for Best Marketing Technology. The program targets the most innovative PR and marketing agencies, highlighting new and innovative ways brands are utilizing employee advocacy, social engagement, and other channels to connect with and influence target audiences at a time where...
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